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Grievance Redressal

Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.

  1. Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on advisory@clovekwealth.com. Alternatively, the Investor may call on 0120-4953325.

  2. A letter may also be written with their query/complaint and posted at the below mentioned address:  Clovek Wealth Management Private Limited

       B-915, Tower B, Advant IT Park

       Plot No 7, Sector – 142, Noida Expressway

       Noida, Uttar Pradesh – 201305

  3. Clients can write to the Investment Manager at grievance.redressal@clovekwealth.com if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Investment Advisor.

  4. In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI office on toll free Helpline at 1800 22 7575/ 1800 266 7575.

  5. In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.sebi.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI office on Toll Free Helpline at 1800 22 7575/ 1800 266 7575. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link: https://play.google.com/store/apps/details?id=com.sebi

  6. ODR Portal could also be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – https://smartodr.in/

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​Accessibility Compliance (SEBI Circular dated July 31, 2025)

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In compliance with the SEBI circular, Clovek Wealth Management Private Limited has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

  1. Dedicated Channels

  2. Process

    • ​All accessibility-related grievances will be acknowledged within 2 working days.

    • Resolution/response will be provided within 15 working days.

    • Complex issues requiring longer timelines will be communicated clearly to the complainant.

  3. Escalation Matrix ​

    • Level 1: Nodal Officer
      Name: Mr. Shubham Mathur
      Email: shubham.mathur@clovekwealth.com
      Contact Number: +91-9716903952

    • Level 2: Director
      Name: Mr. Sachin Kapoor
      Email: Sachin.kapoor@clovekwealth.com
      Contact Number: +91-9643774627

                         

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Quick Links

Links

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Investment Advisory Wing: B 915, Advant IT Park, Sector - 142,Noida, Gautam Buddha Nagar -201305

getintouch@clovekwealth.com

+0120-4953325

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Name of Investment Advisor: Clovek Wealth Management Private Limited
Type of Reg: Non-Individual 
SEBI Reg No: INA100014879 
BSE Enlistment No: BSE1599 
Validity: July 27th 2020 to Perpetual 
Registered Office Address: B-915, Tower B, Advant IT Park, Plot No 7, Sector - 142, Noida Expressway, Noida, UP – 201305
Investment Advisory Wing: B-915, Tower B, Advant IT Park, Plot No 7, Sector - 142, Noida Expressway, Noida, UP - 201305 
SEBI Local Office: Eldeco Corporate Chambers II, 3rd Floor, Picup Bhawan Rd, Vibhuti Khand, Gomti Nagar, Lucknow, UP – 226010
Contact No: 0120 – 4953325
Principal Officer: Mr. Sachin Kapoor 
P.O. Mail ID: po@clovekwealth.com 
P.O. Contact No: 0120 - 4953325 
Name of Compliance Officer & Grievance Officer: Shubham Mathur 
Contact No: 0120 - 4953325 
C.O./ G.O. Mail ID: shubham.mathur@clovekwealth.com 
CIN: U67100UP2019PTC118958 
AI TOOLS: Investment Adviser is not using Artificial Intelligence tools in providing investment advice.
STANDARD WARNING: Investments in securities market are subject to market risks. Read all the related documents carefully before investing.
DISCLAIMER: Registration granted by SEBI, Enlistment as IA with Exchange and certification from National Institute of Securities Market (NISM) in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Clovek Wealth Management Private Limited is an AMFI-registered Mutual Fund Distributor 
AMFI Registration Number – 168861
Platform Partner – BSE STAR 
Member Code – 40248
Startup Recognized by the Department for Promotion of Industry & Internal Trade, GOI 
Certification Number – DIPP44482 
CIN – U67100UP2019PTC118958 
GSTIN – 09AAICC2709F1ZS
Note – Clovek Wealth Management Private Limited (hereinafter referred to as ClovekWealth) is a SEBI Registered Investment Adviser. Content on this website is provided for information purpose only. The content displayed on the website does not constitute a personal recommendation or any investment advice or take into account the particular investment objective, financial situation or need of individual/groups. ClovekWealth accepts no liability and will not be liable for any loss or damage arising directly of indirectly (including special, incidental or consequential loss or damage) arising from any use of any information on this website.

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